If your bidet malfunctions or gets destroyed by a bear, we will give you a full refund or a new bidet. If you just have bad aim that's on you! We package the bidets the weekend after receiving the order and get them in the mail the following Monday. You will be sent a confirmation email with the shipping # after it is packed. Shipping to the lower 48 states is included in the price. Shipping to anywhere else in the world is usually about $12-18 USD, email us and we can get you a quote. Alaska and Hawaii folks, please email for a shipping quote. If we are out backpacking shipments will be delayed by one week...unless we get lost, but that rarely happens more than once a month!
Please keep in mind that you will receive no cutesy note or extra packing material to cut down on waste. You will get just a bidet in a little bag :) As soon as we are through with out current inventory of shipping bags, we will be switching to the Better Packaging Company compostable bags!